MPP Harris has Minister admit Drive Test not up to “standard”

October 20, 2017


Wednesday, October 20, 2017 

MPP Harris has Minister admit Drive Test not up to “standard”

…“update” promised as wait lines and camp-out-queues continue 

Queen’s Park — As wait lines extend further out the doors of Ontario Drive Test Centres, Kitchener-Conestoga MPP Michael Harris forced the Minister of Transportation to pledge action after admitting that operators are not meeting a 20 minute or less standard.

 Citing a ministry oversight program that “expects 90 per cent of customers to spend 20 minutes or less” waiting for the testing services all motorists require, MPP Harris asked the Minister during Question Period to, “tell us the average wait-time Ontario motorists are currently forced to endure in lines winding out the doors of our provincial drive test centres.”

While Minister Steven Del Duca failed to directly answer the question, he did admit that, “there are a number of communities—the Brampton area is one example—where there are some challenges with some of the wait times that exist.”

In a supplementary question, Harris made it clear that while the Minister had pointed to the Ministry’s contractor, the responsibility for Drive Test services and related delays lies directly at the feet of the Minister himself.

“It’s this government and this Minister that failed to ensure we are getting the services that we’re actually paying for. Visit any one of these centres, Speaker, and you’ll see long, winding lines and camp-out queues of young and old waiting hours or even days to book and take a test that’s required for them to drive here in the province of Ontario,” Harris noted. “The cost of time off work, stress and frustration is mounting, while driving school instructors I met with from the Minister’s own riding say his inaction has left their students in costly DriveTest gridlock.”

“As the wait times continue to grow, will the Minister tell us when he will deliver those penalties and warnings to end the DriveTest gridlock we’re all paying more and more for, here in the province?”

Harris’ question prompted the Minister to pledge an update on resolving the “challenge” in coming weeks.

See Michael’s question in the house here:

Check out his petition to “End the Drive Test Gridlock” here:


 For further information contact: Rob Willett | 519-404-4052 | |